Tourism & Hospitality Consultancy

Support for Holiday Businesses in the Highlands and beyond

Running a holiday business is rewarding but never straightforward. From websites and property management systems (PMS) to pricing, Online Travel Agents (OTAs) and guest communications - it’s easy to feel overwhelmed. We’ve been there ourselves.

Who We Are
We run Beside the Loch, a small holiday business near Glencoe that’s become one of the highest-rated in Lochaber (Booking.com 9.8, Airbnb 5 stars). We’ve built it from scratch over the past three years, drawing on our backgrounds in technology, marketing, and events - alongside local knowledge of tourism in the Highlands.

Nick - Product manager with a focus on tourism tech: websites, OTAs, PMS, AI and digital strategy.

Esther - Marketing and events specialist who knows how to shape a strong brand, tell your story, and attract the right guests.

Who We Work With

  • New businesses - just starting out and unsure where to begin with websites, OTAs, or digital setup

  • Established operators - already online but looking to improve systems, pricing, or marketing to boost bookings

How We Can Help

  • A clear review of your current setup

  • Practical recommendations you can act on

  • Hands-on support if you want help putting changes in place

  • Flexible - short projects, ongoing advice, in person or remote

Why Us?
Because we’ve done it. We’ve worked incredibly hard to build our Beside the Loch business and brand over the last 3 years so we know the challenges of running a holiday business here, and we’ve figured out what works. Our aim is to share that experience and make things easier for others.

Drops us an email to discuss the challenges you are facing or the ideas or projects you’d like to explore explore@besidetheloch.com or call Esther on 07875 961828